Essential reading for your AI journey

Assistants
07 Jul 2025
The Swiss army knife solution: One platform for every department

Replace 67 specialised tools with one unified workspace - featuring 100+ purpose-built AI assistants serving every department. Analysis of how consolidated platforms deliver enterprise capabilities without enterprise complexity.

Insights
01 Jul 2025
The tool sprawl trap: When more becomes less

From Jasper for copy to Otter for transcription, each tool excels individually but creates collective chaos. This deep dive explores the hidden costs of AI fragmentation and why your team has become human APIs between platforms.

Agents
01 Jul 2025
The new customer expectation: AI as the baseline, not the exception

Your customers might not care that you're trying your best - they care that Amazon predicts their needs and their bank responds instantly. Analysis of how AI has reset service baselines and why three-day email responses now guarantee churn.

Insights
06 Jun 2025
The talent tax: Why AI hesitation costs more than money

Microsoft and LinkedIn data reveals a new workplace divide: organisations embracing AI versus those clinging to yesterday. Discover why your AI policy has become your most powerful or damaging recruitment tool.

Insights
06 Jun 2025
The shadow AI problem: When good intentions create greater risks

48% of employees in AI-restrictive organisations still paste sensitive data into uncontrolled tools. Discover why blanket bans multiply security risks rather than containing them, and how 67 unlicensed AI applications became the enterprise average.

Opinions
06 Jun 2025
The AI paradox: Why waiting for perfect is costing you

University of St Andrews research reveals potential productivity doubles through proper AI implementation, yet organisations remain trapped in endless risk assessments. Explore the real numbers behind AI hesitation and why starting imperfect beats perfect planning.