Essential reading for your AI journey

Automation
27 Aug 2025
Why automation is the unsung partner of AI — and what leaders should do next

AI can produce better, faster outputs, yet those outputs often get trapped in manual handoffs. Automation is the practical bridge that turns AI’s potential into everyday productivity.

Assistants
07 Jul 2025
Why we build on ChatGPT: The platform decision that powers your success

No model training on your data, universal file handling, @ mention workflows without coding—discover why ChatGPT delivers both innovation velocity and enterprise security. Includes comparison with Claude, Gemini, and Copilot alternatives.

Assistants
07 Jul 2025
The Swiss army knife solution: One platform for every department

Replace 67 specialised tools with one unified workspace - featuring 100+ purpose-built AI assistants serving every department. Analysis of how consolidated platforms deliver enterprise capabilities without enterprise complexity.

Insights
01 Jul 2025
The tool sprawl trap: When more becomes less

From Jasper for copy to Otter for transcription, each tool excels individually but creates collective chaos. This deep dive explores the hidden costs of AI fragmentation and why your team has become human APIs between platforms.

Agents
01 Jul 2025
The new customer expectation: AI as the baseline, not the exception

Your customers might not care that you're trying your best - they care that Amazon predicts their needs and their bank responds instantly. Analysis of how AI has reset service baselines and why three-day email responses now guarantee churn.

Insights
06 Jun 2025
The talent tax: Why AI hesitation costs more than money

Microsoft and LinkedIn data reveals a new workplace divide: organisations embracing AI versus those clinging to yesterday. Discover why your AI policy has become your most powerful or damaging recruitment tool.