Essential reading for your AI journey

Insights
16 Feb 2026
ChatGPT introduces lockdown mode and risk labels for safer AI

OpenAI has introduced Lockdown Mode and “Elevated Risk” labels in ChatGPT to reduce prompt injection risk as AI tools connect to the web and apps. For owners and heads of operations, it is a useful signal of where extra guardrails belong before you scale adoption.

Insights
13 Feb 2026
Deep Research just got more controllable – and that’s the point

AI research tools are only as useful as the sources they’re built on. If the inputs are noisy, biased, or outdated, the output looks confident but drifts away from what you actually need. That’s why the latest improvements to Deep Research in ChatGPT matter: they’re less about “more AI” and more about better governance–clearer sourcing, tighter focus, and easier accountability.

Insights
05 Feb 2026
From chat to agents: why AI adoption is the real frontier

AI at work has moved fast. First it was chat — individuals experimenting with prompts in a browser. Then came custom assistants, shaped around roles and workflows. Now we’re entering the next phase: AI agents that don’t just respond, but plan, act, and work across systems. OpenAI’s newly announced Frontier platform is a clear signal of that shift. But while the technology is impressive, the most important story isn’t about models or tooling. It’s about adoption.

Insights
04 Feb 2026
Claude’s legal plugin rattles legal tech

Anthropic has launched a Legal plugin for Claude Cowork that aims to speed up contract review, NDA triage, and compliance workflows. The early market reaction signals a wider shift from generic chatbots to department-ready AI tools.

Assistants
22 Jan 2026
Assistants (GPTs) can now use Apps in ChatGPT

AI Assistants (aka GPTs) in ChatGPT Business can now use approved workspace apps, including Outlook and SharePoint, to retrieve information and take approved actions.

Assistants
14 Jan 2026
Cowork makes agentic work practical for everyday teams

A big step in the right direction for the future of work and admin