Essential reading for your AI journey

ChatGPT now supports group chats that bring people and AI into the same conversation. Instead of everyone chatting to AI separately, teams can now plan, decide and create together in one shared space.

On the same day Cloudflare knocked services like ChatGPT and Claude offline for hours, Google announced Gemini 3, a wave of new agents, and tools for developers.That contrast matters.

If you’ve glanced at the headlines lately, you’d be forgiven for thinking AI has become one huge, overinflated bet.

Generative AI has moved from experiment to infrastructure. With OpenAI now serving over 1 million business customers and recognised by Gartner as an Emerging Leader in generative AI, the direction of travel is clear: the future belongs to secure, general‑purpose AI platforms, not a patchwork of single‑purpose tools.

ChatGPT apps show how an AI workspace can bring your tools, data and tasks together in one place. Add connectors and AI assistants and you start working without switching systems or hunting for information. This is the first glimpse of a simpler, faster way to get real work done.

OpenAI has released GPT-5.1 across ChatGPT, with new versions of Instant and Thinking. The update aims to make the system faster, clearer and more capable for everyday work. For UK businesses, the impact sits in two places, ChatGPT in the browser and API integrations.